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FAQs

What is the status of my order?

All orders are processed within 24 hours of payment.

Once your order has been dispatched, you will receive a shipping confirmation email which includes a real-time tracking link.

Can I change my order?

Only orders that have not yet been processed can be amended. To request a change, please contact our support team at contact@mrsnuffle.com.

Can I return my order if I don't like it?

We offer a 30-day money back guarantee. If would like to return you item within 30 days of receiving it, simply contact our support team. You may also be eligible for a refund or exchange if your product arrives damaged or not as described.

To begin your refund request, contact our support team at contact@mrsnuffle.com.

How long does it take to receive my order?

Our shipping times typically range from 5-10 business days depending on where you are located.

Once your order is dispatched, you will receive a shipping confirmation email including a real-time tracking link.

PLEASE NOTE: Due to current high demand, our shipping times may take up to 15 business days. If you have any further questions, reach out to us at contact@mrsnuffle.com.

Where do you ship to?

Please refer to our shipping policy for detailed information regarding shipping countries and times.