What is the status of my order?
All orders are processed within 24 hours of payment.
Once your order has been dispatched, you will receive a shipping confirmation email which includes a real-time tracking link.
Can I change my order?
Only orders that have not yet been processed can be amended. To request a change, please contact our support team at email@example.com.
Can I return my order if I don't like it?
We offer a 30-day money back guarantee. If would like to return you item within 30 days of receiving it, simply contact our support team. You may also be eligible for a refund or exchange if your product arrives damaged or not as described.
To begin your refund request, contact our support team at firstname.lastname@example.org.
How long does it take to receive my order?
Our shipping times typically range from 5-10 business days depending on where you are located.
Once your order is dispatched, you will receive a shipping confirmation email including a real-time tracking link.
PLEASE NOTE: Due to current high demand, our shipping times may take up to 15 business days. If you have any further questions, reach out to us at email@example.com.
Where do you ship to?
Please refer to our shipping policy for detailed information regarding shipping countries and times.